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FREQUENTLY ASKED QUESTIONS
A1: London Global Shop Indonesia offers various types of wood charcoal including Hardwood Charcoal (like Tamarind), Halaban Wood Charcoal, Mixed Wood Charcoal (like Sonokeling, Mahogany, Mango wood), Coconut Briquettes Charcoal for shisha, and Sawdust Briquettes Charcoal for industrial and domestic use.
A2: Wood charcoal is typically packed in 20kg PP bags, carton, or customized packaging as per buyer requirements for efficient handling and transport.
A3: Payment terms usually involve Bank Transfer, Telegraphic Transfer (T/T), a Letter of Credit (L/C), or other agreed secure payment methods suitable for international trade, subject to negotiation with London Global Shop.
A4: London Global Shop Indonesia ensures quality through strict production controls, using dry and selected wood, guaranteeing consistency in quality and weight of the charcoal products for bulk exports.
A5: Common Incoterms include FOB (Free On Board), CFR (Cost and Freight), CIF (Cost, Insurance and Freight) depending on the agreement between buyer and London Global Shop for bulk shipments.
A6: Yes, London Global Shop Indonesia has experience with export procedures and can assist or provide necessary documents for customs clearance in destination countries like the Middle East, Australia, Europe, USA etc, for smooth import processes.
A7: Lead times vary based on order size, production capacity, and shipping arrangements but typically range from a few weeks for bulk orders from Indonesia to global destinations.
A8: Yes, samples can usually be provided upon request to help buyers evaluate the quality and specifications of the charcoal products before placing bulk orders.
A9: Export of charcoal may require compliance with regulations like Certificate of Origin (COO), Bill of Loading (BL), Commercial Invoice and Packing List etc. London Global Shop Indonesia can assist with necessary certifications and documentation.
A10: Contact London Global Shop directly via WhatsApp or email through their official website/contact channels to inquire about pricing, availability, and to place orders for bulk wood charcoal, sawdust Briquettes Charcoal and Coconut Briquettes Charcoal (Shisha) imports.